Terms of service

Terms of Service

KNIGHTZ Clothing Brand

Welcome to KNIGHTZ Clothing Brand. By accessing our store, browsing our products, or placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, kindly do not use our services.

1. About Us

KNIGHTZ Clothing Brand is a clothing business offering apparel and related fashion items to customers within Nigeria and beyond. All products, designs, and content displayed on our platforms are the property of KNIGHTZ Clothing Brand.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age, or have the consent of a parent or legal guardian.
  • The information you provide (name, address, phone number, payment details) is accurate, complete, and current.
  • You are using our services for lawful personal purposes and not for resale without written permission.

3. Products and Pricing

  • All prices are listed in Nigerian Naira (₦) unless otherwise stated.
  • We reserve the right to change prices, restock, or discontinue any item at any time without prior notice.
  • Product images are taken to reflect the item as accurately as possible. Slight variations in colour or shade may occur due to lighting, screen settings, or photography, and this does not count as a defect.
  • In the event of a pricing error, KNIGHTZ Clothing Brand reserves the right to cancel the order and issue a full refund.

4. Orders and Payment

  • An order is only considered confirmed once full payment has been received and an order confirmation has been issued.
  • We accept payments through our approved channels only. Do not send payment to any account or link not officially provided by KNIGHTZ Clothing Brand.
  • We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, incorrect pricing, or unavailable stock.

5. Shipping and Delivery

  • Delivery timelines vary based on your location and the courier service used.
  • Once an order leaves our premises, delivery is handled by third-party logistics partners, and timelines may be affected by factors outside our control.
  • It is the customer's responsibility to provide a correct delivery address and a reachable phone number. Failed deliveries due to wrong details are not the responsibility of KNIGHTZ Clothing Brand.
  • Shipping fees are non-refundable, except where we are at fault.

6. Returns, Exchanges, and Refunds

All returns, exchanges, and refunds are governed by our Return and Refund Policy. In summary:

  • Items must be returned within 5 days of purchase.
  • The original tag must still be attached.
  • A valid reason with proof is required.

Please refer to the full Return and Refund Policy for complete details.

7. Intellectual Property

All logos, designs, prints, photographs, product names, and written content belonging to KNIGHTZ Clothing Brand are protected intellectual property. You may not:

  • Copy, reproduce, or republish our content without written permission.
  • Use our brand name, logo, or designs for commercial purposes.
  • Reproduce our prints or designs on your own merchandise.

Violation of these rights may result in legal action.

8. Customer Conduct

When interacting with KNIGHTZ Clothing Brand through any channel (social media, DMs, email, in person, etc.), customers are expected to be respectful and civil. We reserve the right to:

  • Refuse service to any customer who is abusive, threatening, or fraudulent.
  • Block or report individuals who harass our staff or spread false information about our brand.

9. Limitation of Liability

KNIGHTZ Clothing Brand shall not be liable for:

  • Delays caused by third-party couriers or payment processors.
  • Loss or damage to items after successful delivery.
  • Any indirect, incidental, or consequential damages arising from the use of our products.

Our maximum liability for any claim shall not exceed the amount paid by the customer for the item in question.

10. Privacy

Any personal information you share with us (name, address, phone number, payment details) is used strictly for processing your order and improving your experience with KNIGHTZ Clothing Brand. We do not sell or share your data with unauthorised third parties.

11. Changes to These Terms

KNIGHTZ Clothing Brand reserves the right to update, modify, or revise these Terms of Service at any time. Updated versions will take effect immediately once published on our official channels. Continued use of our services after changes are made implies acceptance of the new terms.

12. Governing Law

These Terms of Service are governed by the laws of the Federal Republic of Nigeria. Any disputes arising shall be resolved within the appropriate Nigerian jurisdiction.

13. Contact

For questions, complaints, or clarifications regarding these terms, please reach out to KNIGHTZ Clothing Brand through our official customer support channels.

By shopping with KNIGHTZ Clothing Brand, you acknowledge that you have read, understood, and agreed to these Terms of Service.